I was unsure at first how smooth my first shipment would be, But I have to say thank you to the BuyUSA team as they were very efficient and fantastic to deal with. First shipment went as smooth as silk thank you.Neil from Hamilton
Amazing service! Couldn't have been more painless:
1. Ordered stuff from a USA site that doesn't deliver to NZ.
2. All the goods were shipped to my personal USA address (BuyUSA allocated) - I made use of the free domestic delivery offered within the USA!
3. Logged in to my BuyUSA account online and chose what I wanted shipped over with the next BuyUSA NZ shipment. I entered the description/value of the goods.
4. It arrived at my door.
5. Happy, satisfied customer! Thanks! Highly recommended!
Bottom line: you service is much appreciated, you go the extra mile to ensure everything is going the way it should, you fill a niche with a new spin on freight forwarding, and you listen to your customers after all, "it's not what you receive, it's what you perceive!" (quote from a vet and businessman we know), and it's the quality of service in the end that we perceive to be top notch!Suzanne from Auckland
BuyUSA is an excellent service that perfectly fits my needs when buying stock from overseas. I used to only be able to buy items from stores that shipped internationally.But the choice of well priced, quality, reliable stores that did this was very limited. Now that I have a BuyUSA mailbox I can purchase items from most stores in the USA and have them shipped to my mailbox over there which then delivers to my mailbox here in Dunedin. Customs and tax issues are all looked after by BuyUSA so it all makes for a smooth ride.
I must also commend them of their customer service. I have had a few queries regarding the service all to be answered promptly and professionally by BuyUSA.
I recommend anyone that is buying products from the USA or plans on doing so, to use this service to open new doors and achieve a stress free purchase.
When we first signed up, I admit to being sceptical - after all, you are trusting someone miles away to receive your stuff. But we're now total converts and I must say that not only is the service pretty quick, you are aware as to everything that's going on in the shipment. Thank you - Catherine and DarrenCatherine from Wellington
I've just received my first shipment via BuyUSA and I'm totally satisfied. The Web site was easy to navigate, my merchandise came promptly after reaching my Boise mailbox and my one querie was answered promptly. Excellent customer service. I definitely plan to use BuyUSA in the future and would recommend it to anyone.Mark from Wellington
This is now my 3rd shipment with Buy USA and I couldn't be more pleased with how everything's worked out. I was initially quite concerned about the first shipment - items seemed to be scanned from couriers but didn't appear in my inbox but the guys are really good to contact if you need to and I've had absolutely no worries at all. There are other places in the USA that run this sort of facility but I think Kiwis do it best and for what you pay you get extremely good service. This is an A1 recommendation from a very happy customerFiona from Wellington